Signal not working

Tiana2506
Explorer

‎09-10-2022 04:19 PM

My signal has stopped working where i would normally get strong signal it's showing a ! And it means i can't use my data and i can't make phone calls or send messages! Basically can't use the phone! What do I do, I've tried restarting my device and nothing!

Screenshot_20221009-160634~2.png

 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎09-10-2022 04:29 PM

Hi @Tiana2506 

You have WiFi active so data will go via WiFi. 

Try turning WiFi off.

Thanks 



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Tiana2506
Explorer
In response to Northerner

‎09-10-2022 04:46 PM

It does this even when WiFi is off 

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bristolian
EE Community Star
EE Community Star

‎09-10-2022 05:05 PM

Are any friends or relatives in your local area having similar problems? That's a good test of whether this is caused by a temporary loss of coverage, or is specific to your phone/account.

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