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Community Activity
Resolved! Extra charges
Why can't I access a list of the calls/items which make up Extra Charges on my mobile bill without calling the customer care team? Should this breakdown not be routinely available as part of billing information?
Why didn't EU roaming text arrive..
My daughter is in France now but the roaming didn't automatically activate and a text welcoming her to the country didn't arrive..I paid for unlimited data top up before she left and increased her spend cap as advised.. by staff in store.Any help app...
Not helpful
I want to pause my network.. first time I was going to try this **** sake
Resolved! How do i update my address
Contract to end
I want to end my contract now thanks
Resolved! Broadband for charity
Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...
Smart hub
I have a smart hub had it for two days and in all that time it has been locked to 13 year olds I have called into the re shop and phoned 150 for over an hour but it’s still locked so I have a 14 day cooling off period so I would like to return the sm...
Coverage in Kingswood, Bristol
Update: 01 October 2024 Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...
