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Community Activity
Help at EE Stores?
I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...
Stuck in Australia with voice not working
I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...
Resolved! Pro Box freezes when mini box turned on
Hi after some help, I have Full Tv package transferred from BT to EE and have Multi-room included. All was working well until tuesday evening when the mini box was turned on all ee tv boxes froze. Broadband is 900mb full fibre, cabled broadband stopp...
Cancelled EU roaming add on by mistake
HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...
Can’t receive text or send text messages
Hello,I am abroad in Hungary, I did not have issues like this before. I can’t receive calls from anybody or I can not text back. I can make calls with no problem. When someone calls me it says this person is currently unavailable. Tried to contact wi...
Bright box red light
My broadband has been off since yesterday evening and the router is showing a solid red lightI've been through the connection test, I've done all the steps to power off and then reset the router but it's still showing as red My mobile can see and con...
BAFTA and EE set the stage
I have sent my entry today via video on the EE Instagram account, which was within the time given for inscription (21 march by 23:59) The terms and condition say that a form which should be filled by the 23RD of march will be sent within one working ...
Samsung TV with Free TNT Sports
Had my TV now 2 weeks and no one at EE knows how to get these codes!!!!!!!! it's awful... been on the phone for days trying to get these codes
Just paired watch plan but it’s showing expired?
Hi guys,I’ve just renewed my sim only contract and I now get free Apple Watch plan with it. I set it up this morning by choosing the £7 p/m plan understanding it gets discounted at the billing stage. It’s was showing activating but now showing expire...
Subtitles
I have just been persuaded to switch from BT TV with a You View Box to ee TV with an ee TV Box Pro. It seems to me that there are considerably less programmes with subtitles on the ee Box. I watch a lot of programmes on iplayer, and almost always e...
