cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Signal and internet issues

Jlb7777
Visitor

I Live in DE12 7 postcode area and the 4G data connection has been awful post the storm on Sunday! I use EE in my home 4G router as my main connection for work, I can no longer get a stable connection, it was rock solid pre storm.   I have tried using the personal hotspot on my EE iPhone 13, same issue.  The status checker says all is ok on the EE site, so i raised a call an incident earlier under report ID 4493477, but still no change to status.  I have had to put a pay as you go Three SIM in my router so i could at least work, that has been fine but my data will run out quickly.  Pleeeeease help..

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Jlb7777,

Welcome to the EE Community. 🙂

You've done the right thing in reporting a problem. You'll receive an update as soon as our network team have investigated.

James