Moving house to a no reception area - can i cancel my contract ?

[Pange]

Pay for my mums contract good coverage area apparently not true can’t text phone get on internet.Family live other end of country can’t reach her 

[Chris_B · Accepted solution]

@Pange  the coverage checker is a guide and it does state this, it’s not a guarantee of service. 

Have you checked to see if there is a network issue in that area via the coverage checker and clicking the check status tab ? 

[bristolian]

WiFi-calling is an excellent mitigation for poor indoor coverage whenever it happens. It allows full use of a phone for calls & texts regardless of mobile coverage.

[Pange]

Tried it yesterday before posting