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Re: Is it just me or is ee phone signal poor

Philw75
Explorer

‎26-01-2024 10:11 AM - edited ‎26-01-2024 10:13 AM

Awful service since around two weeks before Xmas here also.. Literally NO service!? New Sim same issue in the same areas so it isn't my phone like EE have tried to say... I have been a Sim user with EE for 10 years and no issues until recently. Frustrating. 

0 Helpful
2 REPLIES 2
Katie_B
EE Community Support Team

‎26-01-2024 10:17 AM

Hello @Philw75. 

Welcome to the community. 

Have you been able to check your area for any known issues using the Network Status Checker?

Speak soon, 

Katie

0 Helpful
Philw75
Explorer
In response to Katie_B

‎06-03-2024 01:50 PM

Hi just a quick update: 

The issue I had in the end was old Android software (version 9) since I have had my new phone which is running the latest Android software I have had no more issues....