28-10-2023 12:12 PM
Same here.network down,minimal signal and Internet none existent.what compensation do they give during these issues?.youve signed a contract for a service that has so many issues,surely the customer should receive something as an apology.theyre quick enough to contact you if you miss a payment,but when it comes to the customer losing out,there is no help whatsoever.ive already cancelled 2 of my accounts,and I have 3 remaining,which will also be cancelled as they finish.
28-10-2023 12:28 PM
true that...
28-10-2023 12:35 PM
Hi @udaypingale.
If you wish to discuss compensation please get in touch with our customer care team.
Katie
28-10-2023 10:02 PM
Quick to contract you and ask for bills but no services being provided I have been trapped just like you
29-10-2023 12:45 PM
Temporary network outages are perfectly normal for all telecoms networks and almost impossible to prevent.
All networks' T&C allow for it.
29-10-2023 06:14 PM
They already told me they cant compensate even before I ask for it.. 🙂
29-10-2023 06:15 PM
yes.. exactly
29-10-2023 06:16 PM
Yea.. temporary cant last for weeks without any clue of what is happening.. today as well i got message that they didnt find any issue in my area though I continue to get speed in KBPS... 🙂