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Re: For some reason i dont have 4g as of today. Dont know why

catherine178
Explorer

‎18-10-2022 02:19 PM

I also do not have 4g coverage and cannot call 150 or 360

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎18-10-2022 04:48 PM

Hi @catherine178

Have you tried restarting your device?

Are there any maintenance works when you check your status on the coverage checker?
Chris

0 Helpful
catherine178
Explorer
In response to Christopher_G

‎18-10-2022 05:06 PM

Hi,
I could not phone 150 or 360 from my device, My bill was overdue and I rang
a help number from within the EE App, I couldn't top up online. It is now
sorted and I have 4g access.
Regards
Catherine
0 Helpful
Christopher_G
EE Community Support Team
In response to catherine178

‎18-10-2022 05:36 PM

OK, thanks for letting us know, @catherine178.

Chris

0 Helpful