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Community Activity
How do I get an invoice for my Device Payment Plan?
Hello,I need an invoice for the direct debit for my phone, I can find my bill for the data and contract but not for the device itself. In the "Your device" section I can see the payments made, but I can't download a PDF of the invoice / Receipt or bi...
Pixel 8A Bluetooth Issues
Hey all, Not sure if anyone can help, i had a phone update the other day, and every since then, my bluetooth isnt working correctly with my Garmin Watch, now i know there has been issues with Garmin and Google before, so i tried various things, and ...
Connection downgrade when roaming?
When in the UK, EE provide full modern Internet connectivity with IPv6 as well as backwards compatibility to legacy IPv4 sites.However when roaming (iPhone 16) the connection seems to be downgraded to legacy IPv4, and IPv6-only resources are inaccess...
BT EasiCom 1000
I've got a BT EasiCom 1000 land line phone I've used for years.I've gone to VOIP on my EE router, and the phone doesnt work correctly.I can make outgoing calls no problem, but incoming calls are rejected at the callers end.For example, it I call my h...
43gb used up in 3 hours?
So, I just moved into a new house and we don’t have any wifi so it’s been a big struggle with managing data, etc. This morning at 12:30am, my data ran out so I bought a brand new pack which redeemed and gave me my usually 43.5GB (see photos attac...
Request
I am writing to you on behalf of Beasts Community Fitness Trust in Shepshed, Leicestershire.We are currently so excited to be planning The Ultimate Beast Games - a fundraising event for our trust – Beasts Community Fitness Trust.The gym is holding th...
Restart Pay as you go after two months’ off
Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How ca...
TWO ROUTERS LATER AND STILL NO INTERNET
Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...
EE Smart 4G Hub
Hi,hopefully someone might have the answer to this.I bought this hub from EE shop about Jan 25,it works ok but i have to re-boot it every single day without fail.It is driving me nuts,hope someone can help.
Great customer service.
Yesterday, I was having an issue with my phone freezing,and was unable to use it. As an ee customer,I called into the Sheffield branch, on The Moor. A gentleman there resolved the issue really quickly for me, and I'm extremely grateful.Unfortunately...
