Outages in LL14 area of Wrexham

[Pswinn]

The 4g internet for the last 2 weeks has been horrendous, constant outtages and dropouts, i am trying to work from home and working in google office which if opens is constantly lagging.

I have had to buy another sim with another provider (smarty).

I can stream and do my work and now even online meetings work without boming out.

So im stuck in an EE contract i cannot use due to the constant outtages.

Are they fixing the problem? How do i find out without been on hold for 45 minutes? 

[Mustrum]

Have you checked the status in the coverage checker?

https://coverage.ee.co.uk/coverage/ee 

[Pswinn]

Yeah it says no issues, but the outages arnt on long enough to register

[Mustrum]

What about Check Coverage, anf have you reported any faults?

[Pswinn]

Yeah the coverage is supposed to be excellent, and it was.

I have reported a fault  but no reply yet

[Leanne_T]

Hi @Pswinn

Thanks for reporting this on the network status checker, once the network team have looked into the area you will receive an update. 

Thanks 🙂

Leanne.