Notification problem, I don't receive any notifications

[Andy713]

I am having notification problems, I am not getting notified about any texts or WhatsApp messages I receive.I have tried all the obvious techniques and can't find any other way of sorting it.

[bristolian]

Can you be more specific on what "all the obvious techniques" are, that you've tried so far?

Are you using Android or Apple?

When did you last receive any notifications?

[Andy713]

I'm not receiving any notifications from my Motorola g50.EE had a service
problem which they have now fixed, Would me not receiving any
notifications, But if I go into text messages a message is there, Same
thing with WhatsApp.

[Chris_B]

@Andy713  Is notifications enabled for those apps ?    Is a do not disturb option enabled?  

[bristolian]

On an Android phone, following Settings > Notifications > App notifications

Ensure the apps you have issues with, have notifications enabled.

[Andy713]

Yes,It is.

[Lesley_W]

Hi @Andy713 

Thanks for coming to our community.

Were you able to check the do not disturb option that @Chris_B suggested?

Lesley

[Andy713]

Hi Lesley,Yes I did check it and that was turned on.

[bristolian]

I don't think a DND stops notifications. It just makes them silent.

[Lesley_W]

Thanks for checking that @Andy713 

Have you turned that off now? Are notifications coming through?

Lesley