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No sim card , not connected to the networkmessage

Clhp
Visitor

‎08-10-2022 01:27 PM

  • I keep having this message come up on my phone...no sim card, can only make emergency calls. Or the other message more recently is you are not connected to the network.

It does show numbers from my address book but not the linked names.

It's happening more and more frequently and I'm not sure what to do about it.

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎08-10-2022 02:15 PM

The 1st issue can have no connection with the 2nd.

If there were no SIM, you wouldn't even be able to make emergency calls.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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0 Helpful
Leanne_T
EE Community Support Team

‎08-10-2022 03:00 PM

Hi @Clhp

Thanks for coming here. 

Does this happen in more than one area? 

Can you try the SIM card in another phone to see if the same happens? 

Leanne.

0 Helpful