No signal

SL89
Visitor

Phone signal has been down for 3 days.

I'm a lone worker too, so this is a big issue for me in work hours. 

Does anyone know if EE can help? Or best contact? I see the network has a problem in the area.

Thanks

1 REPLY 1
bristolian
EE Community Star
EE Community Star

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone indoors as normal without needing network coverage.