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No signal

shells2074
Contributor
Contributor

‎04-12-2023 08:36 PM - edited ‎04-12-2023 08:36 PM

I've had no signal for 6 hours today. I can't find any other complaints. I've tried alsorts to sort it. All the obvious ones, turning phone off, airplane mode on and off, sim out and back in. 

I don't know what to do. 

Postcode Bb18 6x

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4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎04-12-2023 09:01 PM

Assuming this is an area you normal have service, a check for local outages is the first check - use "check status" on https://coverage.ee.co.uk/coverage/ee 

Then either "keep me posted" or "report a problem" depending on the results.

shells2074
Contributor
Contributor
In response to bristolian

‎05-12-2023 05:58 AM

Already checked and it says its fine. I'm at work now 2 miles away from home and full signal. I didn't before left at home.

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shells2074
Contributor
Contributor
In response to bristolian

‎05-12-2023 06:00 AM

Infact it says nowweak or no coverage indoors. I've not had this problem ever before

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Leanne_T
EE Community Support Team
In response to shells2074

‎05-12-2023 08:44 AM

Hi @shells2074 

Did you select 'check status' on the coverage and network checker to see if there is any reported problems for the postcode? 

Leanne 🙂

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