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No signal

Kimjones1998
Explorer

‎24-08-2022 01:18 PM

 My phone won’t connect to ee , looked on the date thing to see if the signal is down, it’s not in my area wv16 Bridgnorth also turned phone on and off and taken SIM card out but still won’t connect I can’t get any data or call anyone and can’t get on the Wi-Fi at work 

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3 REPLIES 3
Kirigaya_Kazuto
Star Contributor
Star Contributor

‎24-08-2022 01:37 PM

The network status checker? EE Coverage & Network Status Checker | Check your signal

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Kimjones1998
Explorer
In response to Kirigaya_Kazuto

‎24-08-2022 02:05 PM

Hiya i had looked at this for my area and says I have excellent coverage but my phone still will not find signal 

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Christopher_G
EE Community Support Team
In response to Kimjones1998

‎24-08-2022 03:54 PM

Hi @Kimjones1998

Welcome to the community.

Could you go onto that same coverage checker but hit 'check status' instead of 'check coverage' please?

That should let you know if we're aware of a problem in your area. If we're not aware of a problem, you can report one on there so that our network team investigate it.

Chris

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