No signal

Dt36
Visitor

Im currently in clacton on sea C016 postcode and have no signal getting the 5g symbol but no signal at all I've checked the coverage map and im in a great area for 4g and ok area for 5g but have no signal and km here for a week is there issues in this area and will this be resolved soon 

2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

Hello @Dt36 ,

Welcome to the community,

If you are having problems getting signal on 5G, could you try changing it to 4G instead settings?

If you want to check whether there is a problem where you are, here is the link:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

We have no idea when and if there is a problem, this is a public forum and most of us are customers like you.

You can also register, report and receive updates, and can have up to five different postcodes registered.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
Northerner
EE Community Star
EE Community Star

Hi @Dt36 

Tried restarting your device.

Thanks 




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