No signal

[Oanaandreea]

Hi! I more then 1 week when i done have network to my phone. I can't call 150 , i was to the shop but there no-one can now fixed the problem.  All people in my area  with ee can't use the phone . What i have to do in this situation??

[bristolian · Accepted solution]

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.