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No signal, been problematic for a few days now

Lorenamii
Investigator
Investigator

I have literally zero signal. I have had issues with signal the last few day too, why would I pay my bill if I can’t even use my phone? 
has anyone else got the same signal issue? I am not abroad or anything just in my home as usual. I am having to jump on shops Wi-Fi to check my bank etc which I have never had to do before in my life. 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Lorenamii 

I know from the other thread that you checked our network status checker. There's a function on there to report a problem to our network team too. If you want to discuss this further, we have a live chat service or technical support.

Chris

View solution in original post

5 REPLIES 5
Lorenamii
Investigator
Investigator

I am having signal issues too. I have zero bars and have been having this issue for 3 days now. Has yours resolved? I am not likely to pay my next bill if I can’t even use my phone properly 

Christopher_G
EE Community Support Team

Hi @Lorenamii 

Did you check the status of the network for your area on our coverage checker?
Chris

Hi there, Yes it said it was good. This has been a little frustrating these last few days. Never had this before 

Christopher_G
EE Community Support Team

OK, thanks @Lorenamii 

If you report a problem on that network status checker, our network team will investigate it.

Chris

Christopher_G
EE Community Support Team

Hi @Lorenamii 

I know from the other thread that you checked our network status checker. There's a function on there to report a problem to our network team too. If you want to discuss this further, we have a live chat service or technical support.

Chris