No internet connection

rmagante · ‎21-01-2023

Northerner · ‎21-01-2023

What device do you have?
Are you PAYG or pay monthly contract?
Are you in th UK?

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Nesag15 · ‎13-05-2023

Im sim only. Im in Singapore using an iPhone6SE. Bought a 7 day, 300mb add-on. Phone displays no internet connection with wi-fi off and Data roaming on. Its worked fine for 3 days but not today. Gone through the “turn off turn on” scenario…. Any ideas?

Christopher_G · ‎13-05-2023

Hi @Nesag15

Welcome to the community, we'll do our best to help.

Could you try manually selecting a different available network?

Chris

Nesag15 · ‎13-05-2023

Hi Mark, thanks for the suggestion but Starhub seems to be the only “available” network. Its not too much bother really, wi-fi is readily available and im leaving for the UK tomorrow.
Regards..

Sent from my iPhone

Christopher_G · ‎13-05-2023

OK, thanks @Nesag15

Enjoy your last day there, I hope you've had a brilliant time.

Chris

Nesag15 · ‎13-05-2023

Cheers Chris, yeah, we have 👍

Sent from my iPhone