Hello @Carma ,
Welcome to the community,
Have you taken a look here:
https://coverage.ee.co.uk/coverage/ee
You can also report it there and get updates when you register.
Is this just in one place or elsewhere too?
Unfortunately this is not customer service but a public forum and if this is in one area, I strongly advise you to click on the link I have given you where you can report it and receive updates.
To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
