No service or data

Alice1233
Visitor

My data isn’t working it’s just has no service 

 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

Northerner
EE Community Star
EE Community Star

Hi @Alice1233 

Are you on EE PAYG or pay monthly contract.

Are you in the UK.

Have you tried restarting your device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.