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No Signal - Standard Troubleshooting Didn't Work, Need Help

yourmum121
Explorer

i have the same issue none of the above helped!!!

 

[Mod edit: Title added]

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Your coverage query has been moved to a dedicated thread rather than adding to someone else's.

Can you explain your issue in a little more detail? That will allow best advice to be offered.

no bars, no signal, restarted phone toggled airplane mode on/off, nothing cant call 150 or anything. this is last resort!! theres a break in your system, whatsapp chat only for business customers!!! 

bristolian
EE Community Star
EE Community Star

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.