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No one can hear me properly

Fresh1
Visitor

‎09-10-2023 04:38 PM

I just swapped to EE EVERY SINGLE PERSON I’ve spoken to says I sound underwater or my voice keep cracking up, missing parts of conversation when I try to converse with them. Don’t know what to do trying to contact someone at EE number 150 said someone called but phone never rang and looks liked missed the call HELP,!

0 Helpful
1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎09-10-2023 04:43 PM

If you record some audio using your phone's voice recording app, is the same problem apparent? This would rule out an issue with the device's microphone.

If only voice calls are affected, can you isolate this to a specific location? If so, use the online fault reporting function - https://coverage.ee.co.uk/coverage/ee "check status" and "report a problem"