Community Activity
Barely usable internet for about a week
I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

malicious sim swapping
What measures EE takes to prevent malicious sim swapping when hackers pretend to be customers aiming to breach the 2FA mechanism?I tried to ask the company directly, but there is no suitable category to ask in writing, only to call or send a letter. ...
paid bill yet still outstanding
I have paid for my outstanding bill the money had left my account yet none of my services had been activated , I am abroad in Spain and can’t get hold of anyone even though I have paid of remaining puzzle
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
i have prepay sim and i want to buy a contract on my sim
i want to buy a contract on my sim
Looking to buy new phone
The EE online shop is non existant. I select new phones and it says to login to MyEE, which I already am. Not getting anywhere with this. EE have really gone downhill. I should be able to view ALL New phones available and look at what deals are n of...
EE App Will Not Run a Speed Test
I saw a number of previous posts at the end of last year that people were having issues with the EE App after being moved over from BT. We only moved over in Feb/March and are having the same issues. I want to try and run the tests because our wifi c...
Discovery + sport
Paid £20 to access French open tennis via EE ( Discovery + and TNT sports) , have tried logging in but can’t see any TV and just keep getting message ‘ contact provider for details on how to watch’ . Getting no response to my queries. Waste of £20.
Install EE Tv on Sony Bravia TV
So my new tv has Apple TV app, log in no EE tvcant find an EE tv app yet I have one for my phone? so Is the only way to watch EE tv via a separate box ?