No mobile signal xxxxxx in xxxxxxxx

Jilly6
Contributor
Contributor

It's not just my mobile that doesn't have a signal in this area other friends are the same.

[Mod edit: Please do not post personal information on the public board. Thanks!]

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @Jilly6 

Thanks for posting on the community. 

Does the Network Status Checker show any reported problems for the area if you select the 'check status' option after entering your postcode and device? 

If not, please select 'report a problem' and complete the details to get this looked into and be kept updated by the network team. 

Thanks :slightly_smiling_face:

Leanne

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3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Jilly6 

Thanks for posting on the community. 

Does the Network Status Checker show any reported problems for the area if you select the 'check status' option after entering your postcode and device? 

If not, please select 'report a problem' and complete the details to get this looked into and be kept updated by the network team. 

Thanks :slightly_smiling_face:

Leanne

It's ok it was off for a few hours then came back on think it was the weather same with my friends thanks for the help.

Leanne_T
EE Community Support Team

No problem @Jilly6 

Thanks for coming back and letting me know 🙂

Leanne.