No EE Service in St Helens Merseyside.

[anony]

Past few days now both our EE phones have had very poor, to no service, today we cannot make calls or text.. I believe we connect to a local cell in Newton-le-Willows. Does anyone know what is going on?

[Northerner]

Hi @anony 

You can check here: 

https://coverage.ee.co.uk/coverage/ee

Thanks 

[anony]

Hi Northerner, thanks for the reply.

I've looked at the coverage in the link you sent, yet the coverage is apparently good.

Several phones in my area are not picking up signal j- or very weak signal - since about 3days ago.. Just have to wait and see if it is all the stormy weather. 🤔

[bristolian · Accepted solution]

You have likely used the "check coverage" option.

Click on "check status" instead - this searches for known issues in your chosen location, and also includes a "report a problem" link to send details of suspected issues.

[anony]

Ah yes, I can see there is indeed a problem in our area. Thanks for the help. 😃