No Coverage Anymore

[oskaizen]

I used to have coverage at my home in Cobham but now EE says it's a 'no coverage' zone. Most of Cobham is no longer covered under their map. They suggest there are problems in my area but when I click on the link, it says 'this service is not working'. This has been going on for almost a week. Vodafone has no issue covering the area. Did EE lose access to the tower in the area? Or is it more a technical problem that is taking time? Or should I give up and switch to Vodafone? 

[Schockwave]

Hello @oskaizen ,

Welcome to the community,

Is this Cobham Surrey or Kent/ I suspect it is Surrey, but no one has said anything thus far, so would be good if you could use the coverage checker and register and report and then you can receive updates, as we would not know, there could be a problem:

https://ee.co.uk/help/mobile-coverage-checker?_gl=1*cdaute*FPAU*OTQxNTgyNzIuMTc3NTU3MjAxMg..*_ga*NzE...

[bristolian]

The coverage map for Cobham (KT11 postcode) predicts good service levels for 4G although 5G patchy - 5G is now the default layer on the map.

There's a few sites covering that area, but all have been on-air in the past week. The checker tool works OK for me just now.