Network speed

Tony1701
Explorer

Why has my data speed gone from 240 mbps to around 20 mbps in Billingam and i keep getting message that there is a problem in the area and then told it is fixed this has been happening since april. Im glad my contract finishes in may as i'm leaving ee they have just got worse.

3 REPLIES 3
Christopher_G
EE Community Support Team

Hi @Tony1701 

Welcome to the community.

Is this download speeds through a mobile device or fixed line broadband?

Chris

A mobile phone iphone 14 pro

Sent from my iPhone
Christopher_G
EE Community Support Team

Are you connected to mobile data or EE fixed line broadband, @Tony1701?

Chris