Network has been down since 10am on 3rd July, 2023
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04-07-2023 09:26 AM
Hi, my network is down and can only call via what'sapp when I'm in a wifi area. How can I sort as won't let me call 150? Anyone else have the same issue?
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04-07-2023 11:53 AM
Hi @Adrian1982
Welcome to the community.
Have you tried restarting your phone? If it still isn't working after that, please pop your postcode in our coverage checker and hit check status. This will let you know if we're aware of a problem in the area, or let you report one if we're not.
Chris
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04-07-2023 12:20 PM
Hi @Adrian1982
You can use EE WiFi calling service in WiFi.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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