Network down

[Azza86]

Hi, my service network is down I’ve had no email or contact telling me that this will happen so am paying for a service am not receiving, please can someone respond to this matter from EE an send me an email at *******************   ASAP

Kind regards 

Aaron Archer

Mod note: E-mail address removed. Please do not post private information in public.

[XRaySpeX]

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

[bristolian]

If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.