Network Settings Text

[Richard1962]

I've just received a text, which came from "Unknown" stating "Great news! We've just updated some of your network settings, please restart your phone to make sure it's up to date".

Is this a legitimate text from ee, or a scam?

[Hock95]

Just has the same message - not help if come from unknown address. EE please confirm if scan or not. Thanks! 

[Mustrum]

There has been a post earlier on here confirming it is a legitimate text.

[bristolian]

Without seeing a screenshot of this message, or the exact text of the message being posted here, it's tricky to advise for certain.

That said, it's quite likely this is a genuine message - scammers would have nothing to gain from you restarting your phone, which is a perfectly safe thing to do.

[Brookesy1878]

HI, I had a text today from EE telling me to restart my phone for update, now i am unable to access the internet or send whats app/text messages

[Chris_B]

@Brookesy1878  Is that what’s app and or text messages ?   What’s app uses data from your allowance text messages don’t use your data allowance. 

[Cl1903]

Received the following message from unknown sender. Just wanted to check this has came from EE and not a scam 

Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date

[Chris_B]

@Cl1903  Yes it’s from EE

[ME06]

Received a text from unknown saying good news we have updated some of your network settings restart your phone is this legit.

[bristolian]

Also scammers have nothing to gain from you restarting your phone, which is a perfectly safe thing to do.