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Community Activity
Finding an itemised bill on my EE Mobile
I have both broadband and a mobile with EE. On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great. However, on my mobile I no longer have this. How do I see an itemised mobile phone bill.
How far back can I get old invoices for?
I need to process that I made a call in 2020 but I can see invoices that far back in my account. Does anyone know how far back the bills are held? thanks
Resolved! EE Website & App unable to log in
Hi, I have been an EE customer for the best part of 11 years I pay my bill normally through the website due to my pay day changing and recently I can't do anything on the website or the app and this has been the best part of 2 months! I have tried lo...
whenever I go to upgrade my broadband I get an error
hello,ive tried talking to support they just tell me to call sales to hear their deals. ive logged a complaint that no one replies to.I got an email upgrade broadband early for great deals. but whenever I go via the email, or upgrade through myEE etc...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
Gifting data not working?
Why am I suddenly unable to gift data to my daughter's phone? I've been doing it every month for several years.
Feedback
I want to thank you David from the Aberdeen call center, for helping me and my partner tonight get things sorted with our contracts!It's been a rough few days since we changed our broadband package. The Openreach engineer said we had to put our new ...
Upgrade with bluelight discount.......fustrating at the least !!!!!!
How do i get my upgrade bluelight discount to work ????????? everytime i find a plan & enter my code it says its not applicable !!!! what contracts does the discount work on ?????? Somebody please !!!!!!!!
Resolved! when i try and check the status of my upgrade order, t say "oops timed out"
Upgraded yesterday - had email confirmation but not received any more updates - when i put the order number into the tracked on "my orders" it just says "oops your tracking has timed out"was expecting it to be despatched today and delivered tomorrow
trying to make insurance claim , site DOWN ????
I cannot seem to get on the insurance site , seems to have been server down all day
