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Network Down in ML10 6** AGAIN!!!!!

Detritus22
Investigator
Investigator

The network coverage is constantly dropping out in Chapelton!

The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!!

I moved from BT to EE but I am seriously looking at moving to another network!!

 

<mod edit: removed full postcode from title>

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Thanks for reporting it, @Detritus22 

That will help our Network team identify they problem and work with our engineers to fix it as soon as possible. Thank you for your patience so far. Please keep us updated on what happens. 

Chris

View solution in original post

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @Detritus22 

Have you reported a problem  https://ee.co.uk/help/service-status/mobile

Are you having problems indoors or outside. 

Have you tried restarting your device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

There is no signal either inside or outside.  The signal here drops out on a regular basis. There must be a mast locally that has an ongoing issue.  Thanks

Yes I reported the issue thanks

Christopher_G
EE Community Support Team

Thanks for reporting it, @Detritus22 

That will help our Network team identify they problem and work with our engineers to fix it as soon as possible. Thank you for your patience so far. Please keep us updated on what happens. 

Chris