16-06-2025 02:56 PM - last edited on 18-06-2025 04:24 PM by Rach_H
The network coverage is constantly dropping out in Chapelton!
The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!!
I moved from BT to EE but I am seriously looking at moving to another network!!
<mod edit: removed full postcode from title>
Solved! See the answer below or view the solution in context.
17-06-2025 02:07 PM
Thanks for reporting it, @Detritus22
That will help our Network team identify they problem and work with our engineers to fix it as soon as possible. Thank you for your patience so far. Please keep us updated on what happens.
Chris
16-06-2025 03:49 PM
Hi @Detritus22
Have you reported a problem https://ee.co.uk/help/service-status/mobile
Are you having problems indoors or outside.
Have you tried restarting your device.
Thanks
17-06-2025 11:25 AM
There is no signal either inside or outside. The signal here drops out on a regular basis. There must be a mast locally that has an ongoing issue. Thanks
17-06-2025 11:30 AM
Yes I reported the issue thanks
17-06-2025 02:07 PM
Thanks for reporting it, @Detritus22
That will help our Network team identify they problem and work with our engineers to fix it as soon as possible. Thank you for your patience so far. Please keep us updated on what happens.
Chris