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My signal keeps dropping in and out when I make calls, been happening for a wee?

Sambresambre
Investigator
Investigator
 
6 REPLIES 6
Sambresambre
Investigator
Investigator

Should have said it’s been happening for a week now…anyone else with same problem?

bristolian
EE Community Star
EE Community Star

Is this just an issue of your onscreen signal bars fluctuating, if so that's quite normal. Or are you having any problems with calls as a result?

You can check for local service issues on https://coverage.ee.co.uk/coverage/ee by selecting "check status"

No, it’s not the onscreen bars fluctuating, in fact they show good strength but when I am on a call it goes silent as though the call has dropped and I can’t hear anything.  I know it must be an EE issue as it happened when I was in the phone to the garage and the girl asked if I was on EE as both her and her partner have been having the same issues for the last 2 weeks.

These issues are the same that my partner and I have been having here in Newcastle and we are both on EE, and for my partner and his mum in London both on EE, for over a week now. Very frustrating.

bristolian
EE Community Star
EE Community Star

Loss of in-call audio is indeed a widely reported issue at present.

You can report it using the webtool status checker - https://coverage.ee.co.uk/coverage/ee , follow "check status" and then "report a problem"

Thanks Bristolian

i have reported it so will keep my fingers crossed now 🙂