18-10-2026 04:23 PM
I expect you to contact me regarding this matter.
18-10-2026 04:58 PM
Hello @Jdju8 ,
Welcome to the community,
We cannot contact you from this public forum, there is no account access and we have no idea who you are and what the problem is. You may want to let us know and we may be able to advise or help.
You can also text GUIDE to 66033 and someone will get back to you to help you.
18-10-2026 05:10 PM
Using which EE service/device?
18-10-2026 05:34 PM
18-10-2026 05:42 PM
I believe you but I haven't the faintest idea which EE service that would be. EE provide an Internet service over mobile phones, fixed Home Broadband & mobile Broadband. They are all different.
18-10-2026 06:06 PM
19-10-2026 03:39 PM
@Jdju8 ,is this just in one area?
You can check here to see if there is a problem where you are, register, receive updates and report:
19-10-2026 04:20 PM
@Schockwave wrote:
No need for such a long link @Schockwave - https://ee.co.uk/help/mobile-coverage-checker will do the job instead of the 5 lines you have saved
19-10-2026 04:31 PM
@ee_user14 : That's the trouble! You sometimes click on a simple link such as you state & it ends up with a mile long URL as @Schockwave produced. Sometimes clearer to use the named link, Check coverage, instead of the URL. Admitably it still hides a long URL.