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My business uses BT broadband speed boost

Kevin2917
Explorer

My business uses BT broadband speed boost, with the EE 4g signal providing the boost, this has worked well until recently, how do I find out if the local 4g signal is down,without a EE phone as I am on a different network?

 

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

Have you Checked Status of the Network Status Checker there and reported your problem via that link?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Kevin2917
Explorer

The Network Status Checker does not work, the only option I had was to call. I can check the network status on the other three providers but not the EE one

Leanne_T
EE Community Support Team

Hi @Kevin2917 

Did you call us to check if there was any issues in the area?  

What happened when you entered your postcode on the EE Coverage & Network Status Checker | Check your signal

Leanne.