Community Activity
Is the domain info.ee.co.uk genuine?
I received an email from no-reply@info.ee.co.uk telling me that my direct debit is no longer active. This is nonsense - the DD remains active. I've been with EE for decades. So what gives? If it's genuine, is EE known for making mistakes of this natu...
E-sim not downloading
Hi there! about a week ago my phone lost all signal and was unable to function as a phone- I could connect to wifi but that was about it. My father - whose account this is, contacted EE repeatedly for help and after a few days I was sent a new handse...
Cant pay my bill
Can't pay my bill and need my phone to earn my money help
Child not received promised additional items.
Appalling customer service and am in contact with the communications ombudsman, putting together a case. We renewed my son's contract and were told we would be emailed redemption codes to claim a watch and supercharger and that it may take some weeks...
I have been scammed.
The contract was extended by a year by luring you with a grade, which the user did not even know about.
Prestatyn 4g signal gone again this weekend
Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...
Landline not working since i changed from bt to ee.
My landline is not working since I changed from BT to ee.
Resolved! Activate Discovery Plus
I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong?
my simcard is inactive and closed
Hi all,I purchased my EE SIM card several years ago while outside the UK. I used it primarily to receive SMS, but it was deactivated about a year ago, and I haven’t received any SMS since then.Is there any way to have it reactivated?I now live in Aus...
BT to EE transfer
Hi, I'm changing my broadband from BT to EE, will I have to cancel my BT account or will EE automatically do this? Also, will BT charge an early cancellation fee? Many thanks