20-11-2025 12:20 AM
What is going on with the mobile data ?
Solved! See the answer below or view the solution in context.
20-11-2025 02:54 PM
Hi @George240
Welcome to the community.
If you could answer @bristolian's questions, it'll help us give you some specific advice/help.
The first thing to try with mobile data issues is restarting your device, or turning 'airplane mode' on and off again.
If it still isn't working, you can check for issues in your area on our network status checker.
Let us know how you're getting on please.
Chris
20-11-2025 08:02 AM
The obvious answer is "I don't know, what is going on?" - but can you explain the problems you're having with mobile data?
Is it location-specific? Is mobile data enabled on your phone? Can you make & receive voice calls OK?
20-11-2025 02:54 PM
Hi @George240
Welcome to the community.
If you could answer @bristolian's questions, it'll help us give you some specific advice/help.
The first thing to try with mobile data issues is restarting your device, or turning 'airplane mode' on and off again.
If it still isn't working, you can check for issues in your area on our network status checker.
Let us know how you're getting on please.
Chris