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Maintenance on network mast

Irid
Visitor

Hi, does anyone else have the misfortune of trying to gèt EE service in the TN37 area?  I frequently lose service and after the customary ritual of trying to contact EE, i get told that Service is not available as the local mast is    " being serviced".  Service is then unavailable for days on end.  No prior warning is ever given, no notice that the service is back on, no apology. 

1 REPLY 1
bristolian
Legend
Legend

There are difficulties in proactively notiying users in a particular area of planned works in advance. You can instead use the "my places" feature of the status checker, to register upto 5 UK postcodes for email or text notifications of outages.

https://ee.co.uk/help/mobile-coverage-checker