Internet access

[lyndalupin]

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I keep getting a message saying no Internet access whenever I'm out. Never been a problem till recently. Use a few parking apps and each time I go to use one I'm given this message. What can I do? 

[lyndalupin]

I will Leanne but not going out today (retired). Will I be able to tell if I just stand in my front garden and try it? Can I get back to you when I do go out and will try it 

[Leanne_T]

You can turn off WiFi at home and try the apps @lyndalupin 

Please reply to this post and we will get the reply 🙂

Leanne.

[lyndalupin]

I've turned off the Wifi.  There seems to be a problem with the 3 parking apps I use but other apps e.g. MyMail and Slimming World are working fine

[Leanne_T]

Thanks @lyndalupin 

Can you try deleting and reinstalling the apps to see if you can connect? 

Leanne.

[lyndalupin]

Sorry I'm such a numpty. I haven't a clue what I'm doing half the time. I just realised that you probably wanted me to send message ithout WiFi via the app on this phone and I've been communicating with you via my laptop. I've put WiFi back on to send this message from my phone so I can be sure you'll get it. All three parking apps are working with WiFi back on but can't find locations when I turn WiFi off.

[Leanne_T]

Thanks @lyndalupin 

Do you have location services turned on for the apps in your phone settings? 

Leanne.

[lyndalupin]

Under Location it is On - is that what you mean?

[Leanne_T]

Can you check app permissions within the location settings @lyndalupin 

Does this show as on for the parking apps? 

Leanne.

[lyndalupin]

two of them say Permissions granted and the other I can't check as it's asking me to put in the location code

[Leanne_T]

Thanks @lyndalupin 

Have you tried deleting the apps and reinstalling setting up from the start again? 

Leanne.