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Internet Connection

TezzerTiger
Visitor

I have 20GB available from 4 June and have been charged £10 monthly fee but I have been unable to connect to the internet whilst out. Is there a reason for this?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Can you make calls & texts?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@TezzerTiger  Have you put EEs APN settings on to your device?    

See THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.