Should I just give up with EE / being able to make a call from home?
I've lived in my home since 2006, which is a small 3 bed semi - the phone and internet signal outside of the home is very poor/ almost non existent. Postcode is LE9 2DJ - which is a large village about 5 miles from Leicester city centre.
I believe I have tried virtually everything over the years and recently.
The phone signal breaks up/ missed calls/ sounds like a dalek.
We have EE fibre broadband (we are only 200meters from telephone exchange). We have three mobile phones in the house - 1. my work phone - Samsung A32 5G, 2. My partner and my phone - Samsung S20Plus 5G. All of them are on EE network.
This is a list of just some of the things we've tried:
Made sure all phones are upto date, replaced sim cards for new.
Moved EE router several times to various locations
Replaced EE router to the new Smart EE router, AND installed three of the booster disks.
We've had the line to the house tested several times - no issues found.
We've tried resetting all routers and phones.
We've changed many settings on all phones with the advise from EE technical.
We've been put through to endless amounts of 'EE technical' staff with no resolve (we generally get passed from "its a broadband issue - its a mobile phone issue")
Just as an example - I have just received a call on my work phone - they could not hear me as they said my voice kept breaking up. So they called again from another phone, but still had same issue, and then they called again from yet another phone and still had same issue. I tried walking around the house but it did not improve - I was literally stood 4ft away from the router and still could not hear.
Note: there seems to be no issues with my internet, only ever phone calls.
Please can someone resolve???
