Hi EE team, please can you help me , I can’t make a call or no one cal call me

Mshamim
Investigator
Investigator

‎07-11-2023 07:38 PM

Hi I have just ordered broadband yesterday and the customer care assistant upgraded my mob data to unlimited but i can’t call or no one can call me . I can’t even call 150 to EE to talk about this matter and EE does not have live chat .

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4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎07-11-2023 08:22 PM

Does your phone show coverage indicators?

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Mshamim
Investigator
Investigator
In response to bristolian

‎08-11-2023 02:10 PM

Hi no

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Mshamim
Investigator
Investigator
In response to Mshamim

‎08-11-2023 02:14 PM

It’s so weird as I can’t even call EE team to look into this matter. I’m really stuck. Please anyone reach out my message to EE team so they can look into this. I can’t make call and no one can call me . Only what’s up is working which is different.

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bristolian
EE Community Star
EE Community Star

‎08-11-2023 02:41 PM

You can contact EE from any working phone, using 0800 0798586

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