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Emergency call only

oneills1971
Visitor

‎28-11-2023 04:37 PM

Hi I have two EE mobile both are saying emergency call only.  Is the net work down

0 Helpful
5 REPLIES 5
Mario83x83
Explorer

‎28-11-2023 05:07 PM

I have the same problem.

0 Helpful
354-
Star Contributor
Star Contributor

‎28-11-2023 05:10 PM

@oneills1971 @Mario83x83 - Have you been able to check for issues in your current location?

https://ee.co.uk/help/service-status

 

Northerner
EE Community Star
EE Community Star

‎28-11-2023 05:49 PM

Hi @oneills1971 @Mario83x83 

Try restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Mario83x83
Explorer
In response to Northerner

‎29-11-2023 05:03 AM

I changed it to my wife's card and everything was fine. I gave my wife my card and she also had no signal. Sething wrong with the sim card?

0 Helpful
Christopher_G
EE Community Support Team
In response to Mario83x83

‎29-11-2023 08:09 AM

Possibly, @Mario83x83. Are you near an EE Store? If you can pop in, they can test and replace it, if needed.

Chris