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Emergency call only

oneills1971
Visitor

‎28-11-2023 04:37 PM

Hi I have two EE mobile both are saying emergency call only.  Is the net work down

0 Helpful
5 REPLIES 5
Mario83x83
Explorer

‎28-11-2023 05:07 PM

I have the same problem.

0 Helpful
354-
Star Contributor
Star Contributor

‎28-11-2023 05:10 PM

@oneills1971 @Mario83x83 - Have you been able to check for issues in your current location?

https://ee.co.uk/help/service-status

 

Northerner
EE Community Star
EE Community Star

‎28-11-2023 05:49 PM

Hi @oneills1971 @Mario83x83 

Try restarting your device.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Mario83x83
Explorer
In response to Northerner

‎29-11-2023 05:03 AM

I changed it to my wife's card and everything was fine. I gave my wife my card and she also had no signal. Sething wrong with the sim card?

0 Helpful
Christopher_G
EE Community Support Team
In response to Mario83x83

‎29-11-2023 08:09 AM

Possibly, @Mario83x83. Are you near an EE Store? If you can pop in, they can test and replace it, if needed.

Chris