Emergency call only

oneills1971
Visitor

Hi I have two EE mobile both are saying emergency call only.  Is the net work down

5 REPLIES 5
Mario83x83
Explorer

I have the same problem.

354-
Star Contributor
Star Contributor

@oneills1971 @Mario83x83 - Have you been able to check for issues in your current location?

https://ee.co.uk/help/service-status

 

Northerner
EE Community Star
EE Community Star

Hi @oneills1971 @Mario83x83 

Try restarting your device.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

I changed it to my wife's card and everything was fine. I gave my wife my card and she also had no signal. Sething wrong with the sim card?

Christopher_G
EE Community Support Team

Possibly, @Mario83x83. Are you near an EE Store? If you can pop in, they can test and replace it, if needed.

Chris