East Lothian

Kittykat10
Explorer

2 days running all signal gone on mobile Wi-Fi and phone.  Is this going to continue?? 

1 SOLUTION

Accepted Solutions

Thanks have used the checker and it says there are issues in the area! Have registered to get notice when happening. Thank you

View solution in original post

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Kittykat10 

Tried restarting your device.

Have you checked your local network status: https://ee.co.uk/help/service-status

Are you on EE PAYG or pay monthly contract.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks on PAYG on my phone and also a separate paid mobile broadband thing. Tried everything, goes off just before 9am and comes back on now! Nightmare. When it works it’s great but don’t understand why it keeps going off. 

Thanks have used the checker and it says there are issues in the area! Have registered to get notice when happening. Thank you