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EE wifi auto underground not working for 2 weeks

abdulahmed
Visitor

‎02-09-2023 09:10 AM

HI,

 

I have samsung s21, Ee wifi auto underground not working for 2 weeks at any of the stations. it was working before. I have tried reseting by both methods mentioned on ee website but still no luck.

 

Could you please help?

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎02-09-2023 09:23 AM

Hi @abdulahmed 

It is recommended that you call ee CS on 150 and complain. Someone will then pop 50p in the meter. 

Disapointing to see this is still the case as I agree it worked 2 weeks ago. This was reported on the forums last week. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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