EE signal loss

[g7iq]

Last couple days  made phone call  max signal  said to words  then  lose all signal  cut off . Some time later back full signal .  This happened 2 , 3 times  between Wed June 1st Sunday June  5 . Also text been taking  up to 3 hours  to come through   any one else had this  EE ??. 

[bristolian]

You can check for local network outages using "check status" on the online coverage tool 

[bristolian · Accepted solution]

Do you know any other EE users locally - friends or relatives, for example? Are they having the same problems?

You can use "report a problem" on the status page if others are having the same problems and nothing is reported.

[g7iq]

yes others had issues long time  swaped other networks . could it be ????  when  EE merged with  T MOBILE  they ee then removed 1 transmitters from  clutton hill sight nr bristol bs39 . every since had signal surge / loss / loss call cut off . NOW have 1 transmitter covering 2 services ????.   

[Christopher_G]

What does the estimated coverage show as on our coverage checker, @g7iq?

Chris

[g7iq]

shows s5 perfect   on the map area  we are line sight with tower 

[Christopher_G]

Have you reported a problem on there too, @g7iq?

That way our network team will investigate it.

Chris

[bristolian]

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@g7iq wrote:

yes others had issues long time  swaped other networks . could it be ????  when  EE merged with  T MOBILE  they ee then removed 1 transmitters from  clutton hill sight nr bristol bs39 . every since had signal surge / loss / loss call cut off . NOW have 1 transmitter covering 2 services ????.   

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There would have been no loss of service as a result of this duplicate site being decommissioned.