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EE has to be the worst data provider?

Davie15
Visitor

‎01-05-2026 11:27 PM - edited ‎01-05-2026 11:31 PM

I use an EE sim on unlimited data plan in the Portpatrick area.  I have a fixed router with a quality external antenna.   During the night I can get download speeds of around 35 Mbs, at the times when I'm awake, evenings, the speed can drop as low as 0.5 Mbs.  This has been going on for the past year,  EE could not recommend EE.

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎02-05-2026 05:29 AM

Hi @Davie15 

Have you checked your local network for issues: https://ee.co.uk/help/service-status

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Chris_B
EE Community Star
EE Community Star

‎02-05-2026 08:54 AM

@Davie15   And yet on my 100Meg speed limit tariff,   Please note the 4G icon.  

 

IMG_0612.png


There are 3 different types of unlimited date tariffs. 

1. No speed restriction and unlimited data allowance 

2 a 100Meg speed with a unlimited data allowance 

and there is a unlimited data allowance that has a speed limit of 10Meg 


what is the name of the tariff you have ? 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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