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EE Signal Booster ending

Sophie0109
Investigator
Investigator

Hi 

I live in a rural area and have a EE signal box. On 30th June this will no longer work and EE have suggested I use Wi-Fi Calling. Unfortunately Wi-Fi calling isn't working and I can't make a call or receive incoming calls. Has anyone else found a solution to this problem? 

Thanks Sophie 

26 REPLIES 26
Mustrum
EE Community Star
EE Community Star

Hi @Sophie0109  which phone do you have?

The issue is that 3G is closing, hence the boosters will no longer work.

Hi @Mustrum 

I have an IPhone 13Pro. It’s such a shame I don’t know what I’m going to do. 

@Sophie0109  Wi-Fi calling should work fine on that - providing you are connected to Wi-Fi and you have it enabled.

What problems are you having with it?

stephen5000
Skilled Contributor
Skilled Contributor

Do we think that Sophie discovered how to enable WiFi calling on her iPhone, or did she discover that 4G worked with her when her 'booster' box died? It's all very exciting, I await her update with excitement...

@stephen5000  I think you’ll find that Wi-Fi calling got enabled on the device. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

@stephen5000 Actually no I’ve had to spend £250 on a signal booster. It solved the problem if you must know. Sorry for the slow update I’ve been having a really hard time. Thanks you for your concern. 


@Sophie0109 wrote:

@stephen5000 Actually no I’ve had to spend £250 on a signal booster. It solved the problem if you must know. Sorry for the slow update I’ve been having a really hard time. Thanks you for your concern. 


I looked at getting one of those, but just couldn't afford it. I hope it works well for you. I was forced to buy a replacement phone that had WiFi Calling capability, whereas my old one didn't. Interesting to see how various people cope once EE pulled their signal box!

My Booster box stopped working last night and Wifi calling seems to be hit and miss what booster box are you using now


@mike-bailey wrote:

My Booster box stopped working last night and Wifi calling seems to be hit and miss what booster box are you using now


There is NO booster box similar to the one that you have that no longer works. Most of us have been forced to use WiFi calling, which for me meant the purchase of a new phone. It can be 'hit & miss', but to force your phone to get onto WiFi calling, turn on your aircraft mode, then, enable your phone WiFi, then, turn off aircraft mode. It'll usually settle onto WiFi calling after that.