EE MyPlace Updates

[CantDecide]

Hi,

I no longer use EE mobile (still on broadband).

I called a few months back requesting that the MyPlace text updates stop being sent to my phone, and the operator told me at the end of the call that it was "all sorted" so the texts should stop.

I am still receiving them almost on a daily basis at the moment...

What will it take to get them to finally stop?

[Christopher_G · Accepted solution]

Hi @CantDecide 

Welcome to the community.

It is something that our customer support team can unsubscribe you to, so you did the right thing in speaking to them. Since it's been a while since they did it, I recommend calling to speak to them again so that they can double-check it for you.

Chris